Locanda dell'Arte hotel chose Alcatel-Lucent Enterprise
  • Telephony solutions for hotels

    How Locanda dell'Arte differentiates itself and offers every customer a personalized guest experience

    Hospitality 10 Staff and 45 Guests Solonghello, Italy
    • Ambitious and evolving needs for employees and guests

      Locanda dell’Arte needed a separate, more mobile phone system for its management and restaurant phone lines in order to contact employees in internal and external areas, including reaching management over intercoms. As a boutique hotel, Locanda dell’Arte needed to enable greater staff mobility while ensuring that guests could reach them at all times. In addition, the hotel wanted to install wireless Internet access in each room and throughout the property to meet the evolving needs of its guests.

    • Triple benefits for both guest and staff

      Technical: Internet connectivity is now available in all areas, including the Spa, restaurant and external areas. The new Ethernet LAN infrastructure allows a modular, reliable, and "open" architecture.

      Financial: By replacing its aging phone lines with a new converged telephony solution, the hotel has decreased its maintenance costs.

      User Experience: With a single DECT terminal Locanda staff manages the entire structure and attends to guests needs without needing to always be at the reception desk.

    • Case Study

      If you need more details about this case study, you can download the pdf here.

  • Thanks to the Alcatel-Lucent Enterprise solutions, Locanda dell'Arte adopted a unique telephone system to meets all our communication requirements.

    Maria Palumbo, Owner – Locanda dell’Arte

Your solution: the OpenTouch® Suite for SMBs

The 3 key points:
Customer loyalty
Enhanced services

Optimize your productivity with a dedicated system for the hospitality sector

  • OXO Connect
    OXO Connect

    Your integrated, modular communications server with ultra-high performance at high call volumes, with automatic switchboard and integrated hotel application.

  • Wi-Fi Access Points
    Wi-Fi Access Points

    Low cost, enterprise-grade access point for small business

  • Premium DeskPhones
    Premium DeskPhones

    User-friendly, multipurpose terminals with integrated IP functions.

  • DECT handsets
    DECT handsets

    Wireless handsets to facilitate all your internal mobile communications.

  • 8018 DeskPhone
    8018 DeskPhone

    Entry-level fixed-line telephones offering IP telephony for your essential calls

Certified applications offered by our partners and supplementary to the solution OpenTouch™ Suite for SMB

AlwinPro Hotel Care and AlwinPro Anna4, solutions developed by Aurenz

An application for direct customer billing for calls made from guest rooms.

> Find out more


Meteor, solution developed by Imagine Soft

A complete administration application for all hotel services: Manage rooms, reservations, triple-play offers, etc.

> Find out more


OPERA, solution developed by Micros-Fidelio:

A modular suite of all-in-one programs for hotel management systems and basic centralized systems

> Find out more


TigerHotel iCharge CUB Pro, a solution developed by Tiger TMS

The indispensable tool for managers to control their accounting and staff management

> Find out more


GTHOSP, a modular solution developed by GT2F

A complete application for managing and billing telephone calls, allocating a line with a direct number, and managing pre-payment mode with cutoff on credit expiration.

> Find out more about GTHOSP

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