Telephony solutions for restaurants
  • Telephony solutions for restaurants

    The best communication tool since word-of-mouth

    Restaurant 10 - 49
    • Installing a system to today’s standards

      No restaurant can underestimate the importance of telephony. They have to look after their customers by responding to all requests accurately, even at the height of the “rush”. They also have to deal with daily orders to their suppliers and keep up relationships with their partners. 

    • Better managing reservations

      The restaurant decided to replace their obsolete handsets and migrate to a comprehensive telephony solution. Installing an automatic switchboard and messaging system with advanced functions has solved their issue of call overflow. And thanks to smart call routing, the restaurant no longer misses any reservation requests, even outside of opening hours. 

    • Enhancing teamwork

      Practical features, such as welcome messages that customize information according to the time of day, have helped to increase reservations at the restaurant. They’ve also improved staff availability, leading to better collaboration amongst wait staff, kitchen staff, management and suppliers. 

    • Managing image

      To reinforce the establishment’s reputation, the restaurant wanted to innovate and offer its customers a stylish experience. The Alcatel-Lucent Enterprise handsets were chosen in part for their aesthetics, which marry perfectly with the restaurant’s décor. In short, the solution was a huge success.

Your solution: the OpenTouch® Suite for SMBs

The 3 key points:
Optimized occupancy rate
Impeccable customer welcome
Reduced costs

A complete, lightweight communication system dedicated to customer reception and customer service

  • OXO Connect
    OXO Connect

    Your integrated, modular, communication server with ultra high-performance at high call volumes.

  • Premium DeskPhones
    Premium DeskPhones

    User-friendly multipurpose terminals with integrated IP functions.

  • 8018 DeskPhone
    8018 DeskPhone

    Deskphones are cost-effective entry level IP, TDM and SIP phones with a business grade design.

  • DECT handsets
    DECT handsets

    Wireless handsets to facilitate all your internal mobile communications.

  • LAN Infrastructure
    LAN Infrastructure

    Gigabit Ethernet switches that are simple to deploy, configure, and manage

  • Wi-Fi Access Points
    Wi-Fi Access Points

    Low cost, enterprise-grade access point for small business

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