Telecommunications solutions for medical practices
  • Telecommunications solutions for medical practices

    Improving service for patients, enhancing the efficiency of medical staff

    Medical practice 1 -9
    • Helping patients to connect with care

      Because people may need a general practitioner at any time, these health professionals need to be reachable as much as possible, whether they are on call or in a consultation, in surgery or out on a visit.

    • Supporting doctors’ mobility

      Doctors had to be able to redirect calls to their voicemail and check it remotely when they were away from the practice, all while preserving their professional image and their privacy.

      It was important that each doctor’s calls be managed independently, regardless of their consultation hours. Meanwhile, it had to be easy for the office staff to handle the calls and deal with overflows.

    • Improving quality of care and staff independence

      Thanks to a complete, personalized communication system, the doctors have been able to take charge of managing their own time. This modularity has enabled increased efficiency and quality of care.

  • There is an oral tradition in healthcare, the spoken word is king... To meet this client’s expectations we specifically chose user-friendly telephones: Easy to use, easy to handle, with base functions and other more specific ones.

    A word from Alcatel-Lucent Enterprise

Your solution: the OpenTouch® Suite for SMBs

The 3 key points:
Increased availability
Quality of service and respect for the patient
Reduced costs

It is a system that offers true confidentiality and independence for each doctor, while still managing calls centrally.

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